Reviews & Reputation Management

Is there a negative review out there that you can’t seem to shake?

Customers reviewing your business on sites like Google, Yahoo, or Yelp may post reviews or comments that negatively affect your company. After all, would you want to do business with a company with only a two-star rating?

We offer unique strategies to quickly track these negative reviews so that we can potentially have them deleted or respond in a timely manner and better manage your reputation online.

Curate Google Reviews Grand Rapids Mi

Why Do Reviews Matter?

Reputation management is important because it helps you foster better relationships with your current and prospective clients.

Over 90% of consumers take reviews into consideration when choosing a local business. That’s a lot of potential customers you could be missing out on if your reviews aren’t up to par!

Not only are online reviews accessible to anyone with internet access, but they are also great at highlighting any trouble spots within a business. If your star rating is low or you just don’t have many reviews, that could be all it takes for a customer to take their business elsewhere.

Think about it: which would you choose? A company with over 400 positive Google reviews, or one with just 6 positive Google reviews?

On top of this, when customers know that businesses are willing to address their concerns, they are more likely to stay loyal to your company for years to come. About 70% of consumers have changed their minds about a brand after having their negative review addressed.

Satisfied customers are also more likely to recommend your services to all their family and friends. Why not work with a business marketing company that can manage your online reputation and use it to your business’s advantage?

Want to Learn More?

WTP Media is a leader in reputation management for businesses. If you are ready to drive potential customers to your company’s website, feel free to connect with us at (877) 658-1473 or request a free quote today to see how we can help your business grow!